Answers to Your Care Questions, Clearly Explained Today

We supply personalised home visits, round-the-clock live-in care, respite support, companionship, and fully vetted nurses or care assistants for residential homes. Every package is tailored after assessment, ensuring dignity, safety and independence whether you are an individual or a care provider.

In most cases, we can place a qualified carer or nurse within 24 to 48 hours of your enquiry. Emergency cover is available even sooner, thanks to our local on-call team and extensive database of pre-screened professionals.

Absolutely. All staff undergo enhanced DBS checks, right-to-work verification, reference reviews and face-to-face interviews. We also assess clinical skills, communication and compassion, then provide regular training updates so you can trust everyone sent to your home or facility.

Our core service region includes Bexhill-on-Sea, Hastings, Eastbourne and surrounding East Sussex communities. For specialist nursing placements, we can also supply staff across England, drawing on our national network to support hospitals, clinics and care homes further afield.

Following an initial home or phone assessment, our registered manager listens to your wishes, health needs and routines. We then create a written support plan, agree goals with you and loved ones, and review regularly to adapt as circumstances change.

Prices vary according to service type, duration and complexity, but remain competitive for our region. We provide a transparent quotation before care begins, with no hidden extras. Funding advice and help navigating local authority or NHS Continuing Healthcare is also available.

Yes. Our carers are trained in safe medication administration, from prompting and recording tablets to managing dosette boxes and topical creams. Registered nurses can deliver complex treatments such as insulin injections, PEG feeds or catheter care, always following care plan instructions.

We provide both waking and sleeping night services. A waking carer remains alert to assist with repositioning, toileting or medication, while a sleeping carer is on site for reassurance and emergency support, ensuring peace of mind for everyone overnight.

Simply call our Bexhill office on 01268 744 023 or email admin@2heartshealthcare.co.uk. We will arrange a free consultation, answer any questions, and schedule a convenient start date once you are completely satisfied with the proposed support package.

Care is never static. We review your plan regularly and encourage you to share feedback anytime. Adjustments to hours, tasks or staffing can be implemented within 24 hours, ensuring you always receive the right level of assistance and continuity.